**Location:** [Cooperstown Ny]

**Company:** [The Holiday Inn Express and Suites]

**About Us:**
Join [The Holiday Inn Express and Suites], a reputable leader in the hospitality industry known for providing exceptional guest experiences. We are committed to delivering excellence and ensuring our guests feel welcome and valued. We offer a dynamic and supportive work environment with growth opportunities for our team members.

**Job Description:**
We are seeking a dedicated and detail-oriented Night Auditor and Front Desk Agent to join our team. This dual-role position is critical in maintaining smooth operations during the overnight hours while providing exemplary service to our guests. The ideal candidate will possess strong organizational skills, a passion for customer service, and the ability to work independently.

**Key Responsibilities:**

- Perform end-of-day financial audits to ensure accurate and thorough recording of transactions.
- Reconcile and balance accounts, generate financial reports, and make necessary corrections to accounts as needed.
- Handle guest check-in and check-out processes efficiently and courteously.
- Manage and resolve guest complaints and requests with professionalism and empathy.
- Monitor hotel security and address any issues that arise during the night shift.
- Answer phone calls and respond to inquiries, ensuring excellent communication and service standards.
- Assist with additional administrative tasks, including data entry and maintaining up-to-date hotel records.
- Collaborate with other team members to ensure guest satisfaction and seamless daily operations.

**Qualifications:**

- Previous experience in a hotel front desk or night audit role is preferred.
- Excellent customer service and interpersonal communication skills.
- Strong attention to detail and proficiency in basic accounting principles.
- Ability to work independently and make quick decisions in a fast-paced environment.
- Proficient in using hotel management software and computer applications.
- Availability to work overnight shifts, including weekends and holidays.

**What We Offer:**

- Competitive salary and benefits package, including health and dental insurance.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.
- Discounts on hotel accommodations and services.

**How to Apply:**
Interested candidates are encouraged to submit their resume and cover letter to [email address] with the subject line "Night Auditor and Front Desk Agent Application."

[The Holiday Inn Express and Suites] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to welcoming you to our team!

Holiday Inn Express & Suites – Cooperstown, NY

About the Position

Holiday Inn Express & Suites Cooperstown is looking for a dependable, hardworking, and hands-on Maintenance Engineer to join our team. The Maintenance Engineer is responsible for helping maintain the hotel, guest rooms, common areas, equipment, and overall property to ensure a safe, clean, and comfortable environment for our guests and employees.

We are looking for someone who takes pride in their work, has strong attention to detail, and can identify and address maintenance concerns before they become larger issues.

Responsibilities

• Perform routine maintenance and repairs throughout the hotel and guest rooms.
• Respond promptly to guest and staff maintenance requests.
• Inspect guest rooms, public areas, and hotel equipment for maintenance needs.
• Perform basic plumbing, electrical, HVAC, carpentry, painting, and general repairs.
• Maintain and repair doors, locks, fixtures, furniture, lighting, and other hotel equipment.
• Assist with preventative maintenance throughout the property.
• Monitor and maintain the hotel's pool, whirlpool, and related equipment as required.
• Assist with maintaining the hotel's mechanical and operational systems.
• Identify safety hazards and ensure they are addressed promptly.
• Keep accurate records of completed maintenance work and repairs.
• Work with outside vendors and contractors when specialized repairs are required.
• Maintain a clean, organized, and safe maintenance area.
• Assist with snow removal, landscaping, grounds maintenance, and other seasonal property needs.
• Respond to emergencies and urgent maintenance issues when necessary.
• Follow all hotel, company, OSHA, and safety procedures.
• Provide friendly and professional service to guests and coworkers at all times.

Qualifications

• Previous maintenance, facilities, hotel, apartment, commercial building, or related experience preferred.
• General knowledge of plumbing, electrical, HVAC, carpentry, and mechanical systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and prioritize multiple tasks.
• Strong attention to detail.
• Reliable attendance and a strong work ethic.
• Ability to communicate effectively with guests, coworkers, management, and vendors.
• Ability to safely use basic hand and power tools.
• Ability to lift, carry, push, and pull equipment and materials as needed.
• Ability to work on ladders and perform physical tasks associated with hotel maintenance.
• Must be willing to work flexible hours, including weekends or holidays when needed.

Why Join Our Team?

• Opportunity to work at a busy hotel in beautiful Cooperstown, NY.
• Be part of a team focused on providing excellent guest experiences.
• Opportunity to grow your maintenance and facilities experience.
• Work in a hands-on position where your work makes a visible difference every day.
• Be part of the team as our property undergoes a major renovation.

If you are dependable, mechanically inclined, take pride in your work, and enjoy keeping things running smoothly, we would love to hear from you!